HASAN NABIYAH
Experienced Cabin Crew Professional & Supervisor
Tripoli, LY.About
Highly accomplished Cabin Crew professional with 23 years of extensive customer service experience, including 11 years in the aviation industry. Demonstrated strong leadership in managing teams and adeptly handling challenging situations under pressure, equipped with valid international flight crew licenses (EASA & LYCAA). Poised to leverage a proven commitment to the highest safety and service standards into greater supervisory responsibilities within a dynamic international environment.
Work
Malta MedAir
|Cabin Crew
Malta, Malta, Malta
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Summary
Operates in a professional international environment, ensuring passenger safety and delivering high-quality service on international routes in compliance with EASA regulations.
Highlights
Ensured paramount passenger safety and provided high-quality service on international routes, adhering strictly to EASA safety regulations.
Operated effectively within a professional international aviation environment, maintaining compliance with rigorous safety protocols and operational excellence.
Libyan Airlines
|Cabin Crew
Tripoli, Tripoli, Libya
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Summary
Maintained stringent safety and service standards in compliance with LYCAA and ICAO regulations, with a period of professional development taken from April 2022 to May 2023.
Highlights
Maintained rigorous safety and service standards, ensuring full compliance with LYCAA and ICAO regulations across all flight operations.
Successfully upheld high levels of passenger satisfaction and operational efficiency throughout tenure.
Engaged in significant professional development during an unpaid leave of absence, gaining valuable experience in global logistics and international team environments.
New Day Gym
|Gym Supervisor (Part-time)
Tripoli, Tripoli, Libya
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Summary
Oversees daily gym operations, manages staff to uphold service quality, and demonstrates strong time management while balancing professional commitments.
Highlights
Managed daily operations and supervised staff, ensuring consistent delivery of high-quality service standards and member satisfaction.
Demonstrated exceptional time management by successfully balancing leadership responsibilities with concurrent professional commitments in the aviation sector.
Amazon
|Global Logistics & International Team Experience
Leeds, United Kingdom, United Kingdom of Great Britain and Northern Ireland
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Summary
Gained valuable experience in global logistics and international team environments during a professional development period.
Highlights
Acquired practical experience in global logistics operations, contributing to efficient supply chain processes and understanding of international distribution.
Collaborated effectively within diverse international teams, enhancing cross-cultural communication and operational coordination skills.
Libyan Wings Airline
|Cabin Crew
Tripoli, Tripoli, Libya
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Summary
Provided excellent passenger service and ensured cabin safety across all flight phases, collaborating with the crew to manage onboard operations and resolve passenger issues.
Highlights
Delivered exceptional passenger service, ensuring a comfortable and positive experience for all travelers across numerous international flights.
Maintained stringent cabin safety protocols throughout all flight phases, upholding regulatory compliance and passenger well-being.
Collaborated effectively with flight crew to manage complex onboard operations and efficiently resolve diverse passenger issues, enhancing overall flight experience.
Judi Food Manufacture
|Marketing Supervisor
Tripoli, Tripoli, Libya
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Summary
Supervised marketing initiatives, contributing to brand visibility and sales growth for a food manufacturing company over a two-year period.
Highlights
Led and implemented marketing campaigns and promotional activities, contributing to enhanced brand recognition and market penetration.
Coordinated effectively with sales teams to align marketing strategies with business objectives, supporting overall revenue targets and market share growth.
Central Factory For Construction
|Sales Representative
Tripoli, Tripoli, Libya
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Summary
Managed sales activities and client relationships for a construction materials factory, driving revenue and market presence over a six-year tenure.
Highlights
Achieved and exceeded sales targets by effectively presenting construction products to clients and negotiating contracts, contributing to consistent revenue streams.
Cultivated strong, long-term client relationships, resulting in repeat business and enhanced customer loyalty over a six-year period.
United Color Fashion Company
|Store Manager
Tripoli, Tripoli, Libya
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Summary
Directed daily store operations, managed staff, and ensured customer satisfaction for a fashion retail outlet.
Highlights
Oversaw all aspects of store operations, including inventory management, visual merchandising, and customer service, to maximize sales performance.
Led and motivated a retail team, fostering a positive work environment and ensuring high standards of customer engagement and service delivery.
BHS Store
|Cashier
Tripoli, Tripoli, Libya
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Summary
Processed customer transactions accurately and provided essential customer service in a high-volume retail environment.
Highlights
Handled cash and card transactions efficiently and accurately, maintaining daily register balances with zero discrepancies.
Provided friendly and prompt customer service, contributing to a positive shopping experience and customer retention.
Education
University of Tripoli
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Bachelor
Dental Technology
Languages
Arabic
English
Certificates
EASA Cabin Crew Attestation
Issued By
European Union Aviation Safety Agency
LYCAA Flight Crew Licence
Issued By
Libyan Civil Aviation Authority
Aircraft Ratings: Airbus A320 Family, Airbus A330
Computing Core Certification
Issued By
IC3
Microsoft Office Suite Certificate (Excel, Word, PowerPoint)
Skills
Leadership & Teamwork
Team Management, Collaboration, Diverse Environments, Staff Supervision, Cross-functional Collaboration.
Safety Management
Emergency Procedures, International Aviation Standards, EASA Regulations, LYCAA Regulations, ICAO Compliance, Cabin Safety Protocols.
Communication
Arabic, English, Interpersonal Skills, Passenger Relations, Issue Resolution, Cross-cultural Communication.
Customer Service
Customer Experience, Service Quality, Passenger Service, Client Relationship Management.
Time Management
Operational Efficiency, Priority Management, Balancing Responsibilities.
Global Logistics
International Team Environments, Supply Chain Processes, Operational Coordination.
Aircraft Operations
Airbus A320 Family, Airbus A330.
Office Productivity
Microsoft Office Suite, Excel, Word, PowerPoint, IC3.
Marketing & Sales
Marketing Campaigns, Brand Visibility, Sales Targets, Client Negotiation, Promotional Activities.
Retail Operations
Store Management, Inventory Management, Merchandising, Cash Handling.