HASAN NABIYAH

Experienced Cabin Crew Professional & Supervisor
Tripoli, LY.

About

Highly accomplished Cabin Crew professional with 23 years of extensive customer service experience, including 11 years in the aviation industry. Demonstrated strong leadership in managing teams and adeptly handling challenging situations under pressure, equipped with valid international flight crew licenses (EASA & LYCAA). Poised to leverage a proven commitment to the highest safety and service standards into greater supervisory responsibilities within a dynamic international environment.

Work

Malta MedAir
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Cabin Crew

Malta, Malta, Malta

Summary

Operates in a professional international environment, ensuring passenger safety and delivering high-quality service on international routes in compliance with EASA regulations.

Highlights

Ensured paramount passenger safety and provided high-quality service on international routes, adhering strictly to EASA safety regulations.

Operated effectively within a professional international aviation environment, maintaining compliance with rigorous safety protocols and operational excellence.

Libyan Airlines
|

Cabin Crew

Tripoli, Tripoli, Libya

Summary

Maintained stringent safety and service standards in compliance with LYCAA and ICAO regulations, with a period of professional development taken from April 2022 to May 2023.

Highlights

Maintained rigorous safety and service standards, ensuring full compliance with LYCAA and ICAO regulations across all flight operations.

Successfully upheld high levels of passenger satisfaction and operational efficiency throughout tenure.

Engaged in significant professional development during an unpaid leave of absence, gaining valuable experience in global logistics and international team environments.

New Day Gym
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Gym Supervisor (Part-time)

Tripoli, Tripoli, Libya

Summary

Oversees daily gym operations, manages staff to uphold service quality, and demonstrates strong time management while balancing professional commitments.

Highlights

Managed daily operations and supervised staff, ensuring consistent delivery of high-quality service standards and member satisfaction.

Demonstrated exceptional time management by successfully balancing leadership responsibilities with concurrent professional commitments in the aviation sector.

Amazon
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Global Logistics & International Team Experience

Leeds, United Kingdom, United Kingdom of Great Britain and Northern Ireland

Summary

Gained valuable experience in global logistics and international team environments during a professional development period.

Highlights

Acquired practical experience in global logistics operations, contributing to efficient supply chain processes and understanding of international distribution.

Collaborated effectively within diverse international teams, enhancing cross-cultural communication and operational coordination skills.

Libyan Wings Airline
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Cabin Crew

Tripoli, Tripoli, Libya

Summary

Provided excellent passenger service and ensured cabin safety across all flight phases, collaborating with the crew to manage onboard operations and resolve passenger issues.

Highlights

Delivered exceptional passenger service, ensuring a comfortable and positive experience for all travelers across numerous international flights.

Maintained stringent cabin safety protocols throughout all flight phases, upholding regulatory compliance and passenger well-being.

Collaborated effectively with flight crew to manage complex onboard operations and efficiently resolve diverse passenger issues, enhancing overall flight experience.

Judi Food Manufacture
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Marketing Supervisor

Tripoli, Tripoli, Libya

Summary

Supervised marketing initiatives, contributing to brand visibility and sales growth for a food manufacturing company over a two-year period.

Highlights

Led and implemented marketing campaigns and promotional activities, contributing to enhanced brand recognition and market penetration.

Coordinated effectively with sales teams to align marketing strategies with business objectives, supporting overall revenue targets and market share growth.

Central Factory For Construction
|

Sales Representative

Tripoli, Tripoli, Libya

Summary

Managed sales activities and client relationships for a construction materials factory, driving revenue and market presence over a six-year tenure.

Highlights

Achieved and exceeded sales targets by effectively presenting construction products to clients and negotiating contracts, contributing to consistent revenue streams.

Cultivated strong, long-term client relationships, resulting in repeat business and enhanced customer loyalty over a six-year period.

United Color Fashion Company
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Store Manager

Tripoli, Tripoli, Libya

Summary

Directed daily store operations, managed staff, and ensured customer satisfaction for a fashion retail outlet.

Highlights

Oversaw all aspects of store operations, including inventory management, visual merchandising, and customer service, to maximize sales performance.

Led and motivated a retail team, fostering a positive work environment and ensuring high standards of customer engagement and service delivery.

BHS Store
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Cashier

Tripoli, Tripoli, Libya

Summary

Processed customer transactions accurately and provided essential customer service in a high-volume retail environment.

Highlights

Handled cash and card transactions efficiently and accurately, maintaining daily register balances with zero discrepancies.

Provided friendly and prompt customer service, contributing to a positive shopping experience and customer retention.

Education

University of Tripoli
Tripoli, Tripoli, Libya

Bachelor

Dental Technology

Languages

Arabic
English

Certificates

EASA Cabin Crew Attestation

Issued By

European Union Aviation Safety Agency

LYCAA Flight Crew Licence

Issued By

Libyan Civil Aviation Authority

Aircraft Ratings: Airbus A320 Family, Airbus A330
Computing Core Certification

Issued By

IC3

Microsoft Office Suite Certificate (Excel, Word, PowerPoint)

Skills

Leadership & Teamwork

Team Management, Collaboration, Diverse Environments, Staff Supervision, Cross-functional Collaboration.

Safety Management

Emergency Procedures, International Aviation Standards, EASA Regulations, LYCAA Regulations, ICAO Compliance, Cabin Safety Protocols.

Communication

Arabic, English, Interpersonal Skills, Passenger Relations, Issue Resolution, Cross-cultural Communication.

Customer Service

Customer Experience, Service Quality, Passenger Service, Client Relationship Management.

Time Management

Operational Efficiency, Priority Management, Balancing Responsibilities.

Global Logistics

International Team Environments, Supply Chain Processes, Operational Coordination.

Aircraft Operations

Airbus A320 Family, Airbus A330.

Office Productivity

Microsoft Office Suite, Excel, Word, PowerPoint, IC3.

Marketing & Sales

Marketing Campaigns, Brand Visibility, Sales Targets, Client Negotiation, Promotional Activities.

Retail Operations

Store Management, Inventory Management, Merchandising, Cash Handling.